Advice Areas

Housing

If you have a problem listed below, contact a housing adviser

  • Security of tenure
  • Eviction
  • Threatened with homelessness
  • Repair problems
  • Harassment/eviction threats from landlord
  • Rents/service charges
  • Housing benefit
  • Housing options
Organisation Contact Details Opening Times Access Criteria Location
Staying First

Formally known as

HASKC/
Staying Put Services
Head Office:
Mulliner House
Flanders Road
London
W4 1NN

http://www.sbhg.co.uk
Please see time for drop in advice sessions Westway Information Centre 140 Ladbroke Grove,
W10 5ND
(opposite Ladbroke Grove Tube)

Tuesday:
5.00pm to 7.00pm

Brompton Library
210 Old Brompton Road
SW5 0BS

Thursday:
3.00pm to 5.00pm

Telephone Advice:

Monday - Friday:
10.30 am - 3.00 pm

Tel: 020 8996 8900

The HASKC service ended on 30 June 2011. From Friday 1 July Staying Put Services provides housing advice only to private tenants and owner occupiers in Royal Borough of Kensington and Chelsea on a limited range of housing issues - security of tenure, Housing Benefit, possession proceedings, rent increases, disrepair, harassment.

Staying Put Services will accept referrals for tenants of the TMO and Kensington Housing Trust who have rent arrears. If you are a TMO or Kensington Housing Trust tenant with rent arrears, please ask your Housing Officer to refer you.

Staying Put Services will continue to provide a debt and/or welfare benefits advice service to tenants of Origin Housing Group, Sir Oswald Stoll Foundation and Shepherds Bush Housing Association for further information follow link to www.sbhg.co.uk

CAB Kensington Westway Information Centre
140 Ladbroke Grove
London
W10 5ND
tel: 0844 826 9708
(calls cost 5p per minute, mobile rates may vary)
fax: 020 8968 4281
Drop in Monday, Tuesday, Wednesday and Friday 10am - 12.30 pm or by prior appointment weekdays 10am to 4.30 pm Initial interview at drop in and thereafter prior appointment Must live work or study in the Borough or be eligible for Legal Aid (click here for more information on Legal Aid) Ladbroke Grove
CAB Chelsea Chelsea Old Town Hall
Kings Road
London
SW3 5EE
tel: 0844 826 9708
(calls cost 5p per minute, mobile rates may vary)
fax: 020 7351 5240
Drop in Monday, Wednesday, Thursday and Friday 10am - 12.30 pm or by prior appointment weekdays 10am to 4.30 pm Initial interview at drop in and thereafter prior appointment Must live work or study in the Borough or be eligible for Legal Aid (click here for more information on Legal Aid) Chelsea
North Kensington Law Centre

74 Golborne Road
London
W10 5PS
tel: 020 8969 7473
fax: 020 8968 0934
email: info@nklc.co.uk
www.nklc.co.uk

Monday, Tuesday, Thursday and Friday 10am to 1pm and 2pm to 5pm By prior appointment Only Normally be eligible for legal aid (click here for more information on Legal Aid) Ladbroke Grove
Nucleus Advice Service 298 Old Brompton Road
London
SW5 9JF
tel: 020 7373 4005
www.nucleus.org.uk
Drop in Tuesdays 3.30pm to 6pm or by Prior appointment Initial interview at drop in or by prior appointment Must live work or study in the Borough Earls Court
Worlds End
Neighbourhood Advice Service
2 Worlds End Place
London
SW10 0HE
tel: 020 7351 5749
fax: 020 7351 5512
www.wenac.org.uk
Monday, Wednesday and Friday 10.30am to 1pm. At all other times by prior appointment Specialist housing Drop in Friday 10.30am to 1pm Must live work or study in SW10 Chelsea
Private Practice Solicitors
Oliver Fisher Solicitors 2nd Floor Astley House
33 Notting Hill Gate
London
W11 3JQ
tel: 020 3219 0145
fax: 020 3219 0175
email: advice@oliverfisher.co.uk www.oliverfisher.co.uk
9am to 5.30pm weekdays By prior appointment Eligible for legal aid (click here for more information on Legal Aid) and private client work Notting Hill Gate
Alan Edwards Solicitors Campden Hill House
192-196 Campden Hill Road
London
W8 7TH
tel: 020 7221 7644
fax: 020 7243 1076
www.aelaw.co.uk
9am to 5.30pm weekdays By prior appointment Eligible for legal aid (click here for more information on Legal Aid) and private client work Notting Hill Gate