Advice Areas

Consumer

If you have a problem listed below, contact www.consumerdirect.com or a consumer adviser

  • Extended warranties
  • Faulty goods and services
  • Unfair contract terms
Organisation Contact Details Opening Times Access Criteria Location
CAB Kensington Westway Information Centre
140 Ladbroke Grove
London
W10 5ND
tel: 0844 826 9708
(calls cost 5p per minute, mobile rates may vary)
fax: 020 8968 4281
Drop in Monday, Tuesday, Wednesday and Friday 10am - 12.30 pm or by prior appointment weekdays 10am to 4.30 pm Initial interview at drop in and thereafter prior appointment Must live work or study in the Borough Ladbroke Grove
CAB Chelsea Chelsea Old Town Hall
Kings Road
London
SW3 5EE
tel: 0844 826 9708
(calls cost 5p per minute, mobile rates may vary)
fax: 020 7351 5240
Drop in Monday, Wednesday, Thursday and Friday 10am - 12.30 pm or by prior appointment weekdays 10am to 4.30 pm Initial interview at drop in and thereafter prior appointment Must live work or study in the Borough Chelsea
Nucleus Advice Service 298 Old Brompton Road
London
SW5 9JF
tel: 020 7373 4005
www.nucleus.org.uk
Drop in Mondays 1.30pm to 4pm, Tuesdays 3.30pm to 6pm, Thursdays 10am to 12.30pm Initial interview at drop in or by prior appointment Must live work or study in the Borough Earls Court
North Kensington Law Centre

74 Golborne Road
London
W10 5PS
tel: 020 8969 7473
fax: 020 8968 0934
email: info@nklc.co.uk
www.nklc.co.uk

6pm to 8pm on alternate Wednesdays, run by Dechert Solicitors - Please contact reception for details during opening hours Drop in only Must live work or study in the Borough Ladbroke Grove
Worlds End
Neighbourhood Advice Service
2 Worlds End Place
London
SW10 0HE
tel: 020 7351 5749
fax: 020 7351 5512
www.wenac.org.uk
Monday, Wednesday and Friday 10.30am to 1pm. At all other times by prior appointment Monday, Wednesday and Friday 10.30 am to 1pm. Initial interview at drop in. At all other times by prior appointment Must live work or study in SW10 Chelsea