Links
Headings
Welfare benefits
Debt
Charities
Housing
Employment
Immigration
Education
Consumer
Community Care
Family
Welfare Benefits
Child Benefit Enquiry Line
tel: 0845 302 1444
textphone: 0845 302 1474
www.hmrc.gov.uk/childbenefit
Citizens Advice
Online advice about welfare benefits
www.adviceguide.org.uk
Community Legal Advice Line
Free legal advice for residents of England and Wales
tel: 0845 345 4 345
www.communitylegaladvice.org.uk
Disability Benefits Enquiry Line
tel: 0800 88 22 00
www.direct.gov.uk/disabledpeople
Disability Living Allowance/Attendance Allowance Claim Line
tel: 08457 123 456
textphone: 08457 224 433
Jobcentre Plus
Call 0800 055 6688 Mon- Fri 8am to 6pm for help and advice about finding work or entitlement to benefits
www.jobcentreplus.gov.uk
Pension Credit Claim Line
tel: 0800 99 1234
www.thepensionservice.gov.uk/pensioncredit
Tax Credit Helpline
tel: 0845 300 3900
textphone: 0845 3003909
www.hmrc.gov.uk/taxcredits
Winter Fuel Payments Helpline
tel: 08459 15 15 15
textphone: 0845 601 5613
www.direct.gov.uk/winterfuel
Turn2Us
Free advice on welfare benefits, grants and other financial help
tel: 0808 802 2000
www.turn2us.org.uk
Debt
Advice Services alliance
Citizens Advice
Online advice about debt
www.adviceguide.org.uk
Community Legal Advice
Free advice about debt
tel: 0845 345 4 345
www.communitylegaladvice.org.uk
Debt Advice Trust
tel: 0800 988 7554
Free advice on managing debt
www.debtadvicetrust.org
Money Made Clear
Advice about money matters
tel: 0300 500 5000
www.moneymadeclear.fsa.gov.uk
National Debtline
Free advice on managing debt
tel: 0808 808 4000
www.nationaldebtline.co.uk
Turn2Us
Free advice on managing debt
tel: 0808 802 2000
www.turn2us.org.uk
Charities
Other help for individuals in need.
Campden Charities
www.cctrustee.org.uk
Elizabeth Finn Care
www.elizabethfinncare.org.uk
Soldiers, Sailors, Airmen and Families Association (SSAFA)
www.ssafa.org.uk
Diocese of Westminster Dept of Pastoral Affairs
www.rcdow.org.uk/stjohnsouthworth
Family Fund
www.familyfund.org.uk
Family Action
www.family-action.org.uk
British Gas Energy Trust
www.britishgasenergytrust.org.uk
EDF Energy Trust
edfenergytrust.org.uk
Thames Water Trust Fund
www.twtf.org.uk
Turn 2 Us - help to access grants, benefits and benefit calculator
www.turn2us.org.uk
Housing
Local
Royal Borough of Kensington & Chelsea
Housing Line 020 7361 3008
www.rbkc.gov.uk/housing
National
Shelter
tel: 0808 800 4444
For urgent housing advice, for specialist housing advice and support
Shelter West London
tel: 0344 515 1280 (for general information)
www.shelter.org.uk
Crisis Homeless Charity
Advice for single homeless people
tel: 0844 251 0111
www.crisis.org.uk
Community Legal Advice
tel: 0845 345 4 345
www.communitylegaladvice.org.uk
Employment
Advisory, Conciliation and Arbitration Service
Free advice on employment matters
tel: 08457 47 47 47
www.acas.org.uk
Advice Services Alliance
Information on employment law matters
www.advicenow.org.uk
Community Legal Advice Helpline
0845 345 4 345
www.communitylegaladvice.org.uk
Pay and Work Rights Helpline
Provides detailed information on the rights of employees
tel: 0800 917 2368
www.direct.gov.uk/en/Employment/Employees
Immigration
Citizens Advice
Community Legal Advice Line
tel: 0845 345 4 345
www.communitylegaladvice.org.uk
The Office of the Immigration Services Commissioner
(OISC)
listing of approved advisers
tel: 0845 000 0046
www.oisc.org.uk
The Law Society
A directory you can search for solicitors approved by the Solicitors Regulation Authority under the Immigration and Asylum Accreditation Scheme.
tel:0870 606 2555
www.lawsociety.org.uk
The Immigration Law Practitioners' Association
(ILPA)
Directory of their members
tel: 020 7251 8383
www.ilpa.org.uk
The following agencies provide support to migrants and may also be able to refer you to a suitable solicitor or advisers
Asylum Aid
Provides free legal advice and representation for asylum seekers.
www.asylumaid.org.uk
Advice Line: 020 7354 9264
Immigration Advisory Service
Provides representation and advice on immigration and asylum law
Advice Line: 020 7354 9264
www.iasuk.org
Joint Council for the Welfare of Immigrants
Offers free legal advice on immigration, nationality and asylum matters.
Advice Line: 020 7251 8706
www.jcwi.org.uk
Migrant Helpline
Provides advice and support for asylum seekers entering and living in the UK.
tel: 020 8774 0002
www.migranthelpline.org.uk
Advice Services Alliance
www.advicenow.org.uk/asylumadvice
Education
Advisory Centre for Education
General advice: 0808 800 5793
Exclusions: 0808 800 0327
www.ace-ed.org.uk
Advice Services Alliance
Information on education
www.advicenow.org.uk
Community Legal Advice
Advice on education
0845 345 4 345
www.communitylegaladvice.org.uk
Consumer
Consumer Direct
Free advice on consumer matters
tel: 08454 04 05 06
www.consumerdirect.gov.uk
Community Legal advice
tel: 0845 345 4 345
www.communityadvice.org.uk
Advice services Alliance
Office of Fair Trading
Royal Borough of Kensington and Chelsea Trading Standards
te: 020 7361 3002
www.rbkc.gov.uk
Action Disability Kensington and Chelsea
Community Care Advice
Age Concern Kensington & Chelsea
tel: 020 7471 5555
www.ackc.org.uk
Advice Services Alliance
Community Legal Advice
tel: 0845 345 4 345
www.communityadvice.org.uk
Royal Borough of Kensington & Chelsea Social Services
tel: 020 7361 3013
www.rbkc.gov.uk/socialservices
Family
Advice Services Alliance
Community Legal Advice
tel: 0845 345 4 345
www.communitylegaladvice.org.uk
Oliver Fisher Solicitors
tel: 0203 219 0145
www.oliverfisher.co.uk
Domestic Violence
Local
Domestic Violence Unit
Notting Hill Police Station
99 – 101 Ladbroke grove
London
W11 3PL
tel: 0300 123 1212
EAVES
tel: 020 7373 8660
tel: 07958 987215
tel: 07961 452085
Womens Trust West
The Lighthouse
111- 117 Lancaster Rd
W11 1QT
tel: 020 7034 0303
tel: 020 7034 0304
National
Rights of Women
tel:020 7251 6576
www.row.org.uk
The Site
Women's Aid
24 hour line: 0808 2000 247
www.womensaid.org.uk
Male victims of domestic violence
